Frequently Asked Questions

Have questions? We have answers. Here’s everything you need to know about Diagknos.

General

Diagknos is an on-demand medical diagnostics platform that allows you to book lab tests and have your samples collected by certified professionals in the comfort of your home or office.
It's simple: 1. Book your test online. 2. A certified phlebotomist visits you to collect your sample. 3. The sample is transported to your chosen partner lab. 4. You receive your results securely via email.
No, Diagknos is a platform that connects you with top-rated, accredited partner laboratories. You choose the lab you want your sample to be processed at.

Sample Collection

Your sample is collected by a certified, background-checked, and trained medical healthcare professional (phlebotomist) to ensure safety and comfort.
We come to you! You can choose to have your sample collected at your home, office, or any other convenient location within our service areas.
We strive for speed. In many areas, we offer home sample collection within 90 minutes of booking.

Tests & Results

You can book a wide range of diagnostic tests available in our catalog, ranging from routine checkups to specialized tests offered by our partner labs.
Turnaround times vary by test and laboratory. However, most routine test results are available within 24-48 hours. You will be notified via email as soon as they are ready.
Yes, absolutely. We adhere to strict data privacy and security protocols to ensure your health information remains confidential and is shared only with you.